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About KEX

KEX is a newly established online store offering products for more variety and pleasure in our hectic everyday lives, and at affordable prices. Founded in 2023, our wide assortment offers something for women, men and couples who love to love, enjoy their sexuality and ignite passion. With hundreds of products in stock, ready to be shipped to you the day you order, we’ve created an easy browse, select and shop platform so you can inspire your sexual experiences and get more pleasure-filled moments. Our guarantee of quality products, amazing service and weekly promotions are a few of the many benefits our customers reap.

Why are our products so affordable?

You’ll find world-renowned manufacturers among the ranks of brands offered at KEX, and we’re constantly striving to expand our product range. Unlike other stores, we strive to work directly with manufacturers or, where this is not possible, their official distributors, so that we can offer you our affordable prices. At the same time, we try to reduce all possible costs so that you end up with a product that will give you pleasure without emptying your wallet and without compromising on quality!

Discretion Guarantee

Although you probably like our logo, we guess you don’t want anyone to find out about your little secret hiding in the box or envelope you’ll receive from us. Keeping your privacy is of the utmost importance to us, which is why every single parcel sent by us is either a boring brown box or a courier envelope like the thousands of others that travel daily. Because of this, you can be absolutely sure that the only person who would care about the contents of the package is yourself.

Low shipping costs

Naturally, we want you to be satisfied not only with us, but also with our partners who make sure that your parcels arrive quickly and smoothly. Speedy’s parcel service ensures that after ordering from our website, your chosen products will be delivered in most cases in less than 24 hours. By the way, for smaller orders, the shipping costs may not cover the transport and packaging costs, because besides the courier costs, we have to take into account the costs coming from the packaging materials and the labor costs. As a consequence, the delivery costs are fair – 5lv for delivery to an office and 8 lv to an address, and we offer to bear the courier costs when the value of your order is higher than 70 lv.

30 days right to return

Thanks to the legal right to return, you have a period of 14 days in which you have the opportunity to return to us items that have not turned out to be what you expect. We prolong this period to 30 days. However, to be able to exercise this right, the products you wish to return to us must not have been used or opened. Due to hygiene considerations and the nature of the items, unsealing a product is equivalent to using it.

Always ready to help you

Should you have any questions that our FAQ section has failed to help with, you can contact us on 0893 913 029, email us here, at info (at) kex.bg or on our Instagram page @kexbg. These contact channels are manned Monday to Friday, 10am to 4pm, and our opening hours are aligned with those of couriers so we can process an order and dispatch it the same day.

Our promise to you

Neutral packaging

Items you receive from our online shop are anonymously packed, without the KEX logo being present anywhere.

30 days right to return

You have the option to return products in their original packaging within 30 days.

Shop safely

This site uses SSL encryption and Borica's payment infrastructure to ensure a secure shopping experience.

Free delivery from 70 lv

Delivery costs are between 5 and 8 leva, however reaching an order value of 60 BGN makes you eligible for free shipping.
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